Inside a commercial hen farm
Case Study
Morris Hatchery

Morris Hatchery has Reliable, Efficient Communication and Delivery with FRAYT’s Customer Support

Cargo Vans
/
Box Trucks
Gillsville, GA
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“My favorite part about using FRAYT doesn’t actually involve the platform itself, although it’s intuitive and makes my life much easier. I find the customer support to be the most helpful part. No matter the issue or question I have, I always am answered by the FRAYT Team quickly and effectively. That isn’t the norm anymore, especially for a technology company.”
Susanne
Sales Director

The Problem

Morris Hatchery has several drivers with regular routes. However, often, additional orders require deliveries beyond what their in-house team was able to complete.

This resulted in other members of the Morris Hatchery Team having to make the deliveries themselves, along with other job responsibilities. It would take 2-3 hours on average for a round trip delivery.

Sales Director, Susanne, decided she needed to look for a better way to manage intermittent deliveries.

The Solution

Fleet Augmentation

Augment your last mile delivery fleet with our vehicles to meet peak demand and handle overflow, so your operations can scale with demand an in instant.

Capacity Planning

Optimize your delivery capacity and improve your ability to meet fluctuating demand with easy-to-use planning tools.

Live Operations Support

Access live support from a dedicated team during business hours to assist with any issues as they arise. Chat support available 24/7.

The Results

“My favorite part about using FRAYT doesn’t actually involve the platform itself, although it’s intuitive and makes my life much easier. I find the customer support to be the most helpful part. No matter the issue or question I have, I always am answered by the FRAYT Team quickly and effectively. That isn’t the norm anymore, especially for a technology company.”
Susanne
Sales Director
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<1 HR

Pickup time, guaranteed

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20,000+

Owner/Operator Drivers in Our Network

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99%

Driver-delivery match rate

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