The FRAYT Blog

As businesses attempt to match shifting customer expectations with the right services, last mile delivery emerges as a crucial strategy and a golden opportunity to increase customer satisfaction.

Discover the importance of last mile delivery in online shopping. This webinar dives into optimizing last mile fulfillment, leveraging technology, and enhancing brand experience. Join to understand its impact on customer expectations and business success.

When you overcome middle mile logistics challenges, you’re able to keep your goods and products moving toward on-time deliveries that delight customers.

The last mile delivery landscape has changed, but it’s still possible for retailers to achieve the ROI they desire. The key is knowing how to overcome last mile challenges while seizing opportunities.

The last mile landscape has evolved. Today, there’s a fresh emphasis on driver quality. The gig economy transformed last mile delivery services, but retailers are now looking for ways to balance flexibility and efficiency with creating outstanding customer experiences.

FRAYT and SupplyChainBrain teamed up to help businesses understand the nitty-gritty of fleet diversification that will put your business at the forefront of last mile delivery efficiency. We'll unravel the benefits of choosing the right partners and illuminate the crucial role of major carriers in this process. Learn how collaboration with last mile providers will accelerate your success and explore the abundant pros of fleet augmentation.

All retailers must eventually answer this last mile question: Should we manage deliveries with our own resources, or should we entrust this crucial task to a third party? An exploration of the benefits of working with a partner makes the right answer clear.

Peak retail seasons are more plentiful and complex than ever before. When retail businesses establish scalable last mile delivery services, they are better able to manage those complexities while also meeting consumer expectations.

Last mile delivery is an opportunity for retail businesses everywhere. When you master last mile delivery, you lower costs, create efficiencies, delight customers, and create an advantage over your competitors. These 12 last mile delivery best practices are the perfect place to start.

Most supply chain professionals say that a “seamless delivery” experience is “very or extremely” important to providing a competitive edge. But how can you create a retail delivery experience that matches growing consumer expectations?

In our latest survey, we delve into the untapped potential of Small-Move Management. Discover how freight brokers and 3PLs leverage this strategy to enhance their supply chains, combat challenges, and gain a competitive edge.

According to Frayt, 79% of businesses surveyed said last mile delivery services are crucial to gaining a competitive edge. Learn more key findings now.

Picture this: You're at the finish line of a marathon, the crowd is roaring, and you're about to cross over to victory — only to trip on a shoelace. That's what it's like when your last mile strategy needs more effective communication and support. All the hard work, dedication, and effort can fall flat due to a small oversight at a critical juncture. That's how crucial effective communication and support are in your last-mile strategy.

As e-commerce evolves and customer demand for fast, cost-effective, and reliable deliveries heightens, last mile technology innovations tackle many of these challenges. Businesses integrating advanced technology into last mile delivery operations can streamline operations, enhance efficiency, and carve out a distinct advantage in the marketplace.

Discover how final mile logistics can revolutionize your shipping operations by boosting efficiency, reducing costs, and enhancing customer experience.

Discover why businesses increasingly outsource delivery services to enhance efficiency and customer satisfaction in the digital retail era.

Explore last Mile delivery with Luke Denny of FRAYT in the Meet the Boss podcast. Discover insights, challenges, and FRAYT's innovative solutions.

Learn the importance of final mile delivery in achieving logistics excellence and how to select the best final mile service for your business.

Uncover how mastering last mile delivery can improve the customer experience, foster repeat business, and elevate your brand's reputation.

Navigate the complex world of ecommerce logistics with Fulfill.com. Find personalized, efficient, and cost-effective boutique 3PLs to power your business.

Explore the power of last mile fleet solutions in optimizing shipping efficiency, reducing costs, and enhancing customer satisfaction in the e-commerce era.

Discover the top last mile delivery services and learn how to choose the best provider to streamline your logistics, improve efficiency, and boost customer satisfaction.

In a survey of 500 enterprise retailers in both the USA and around the world, 99% of participants confirmed they plan on offering same-day delivery by or before 2025. Between keeping up with the retail giants and the consumer behaviors reinforced by COVID-19, same-day delivery is now vital to business growth and survival.

How do businesses distinguish themselves from competitors in an increasingly challenging, on-demand market? Instant delivery is the new norm, thanks to retail giants like Amazon, and companies like The Home Depot and Lowe’s are taking action to follow a similar delivery path. As builders and contractors seek to optimize their supply chains, the market is trending toward a focus on efficiency.

Consumer’s need for instant gratification is expected to increase as online shopping and same day delivery becomes a standard. In a market where speedy delivery becomes less of an option and more of an obligation, we explored some of our own customer case studies to offer your business inspiration on how using an on-demand delivery platform might be beneficial. In these case studies, we discovered how on-demand delivery positively affected various industries, ranging from tire supply, retail, manufacturing, and food service.

Courier delivery apps use a web platform to oversee and match professional drivers with businesses who need delivery services. Courier delivery apps handle delivery logistics from pickup to drop off. They schedule order deliveries, assign drivers, oversee operations, and strategize for improvements in future planning and delivery options.

The same-day delivery model means getting items directly from you to your customers locally, and without an expensive middle man prone to delays. By addressing typical last mile delivery issues, you can get items to your customers more quickly than ever before.

Roughly 65% of American households have an Amazon Prime Account. Perhaps the most differentiating aspect (and why most people pay their yearly or monthly dues) of their offerings is the same or next-day delivery.

The success of last mile delivery services depends on your ability to hire quality drivers that work reliably and efficiently. Poor quality drivers create poor customer experiences, lowering retention rates and damaging your retail brand.