
You already know that a pallet needing to arrive in four hours doesn’t belong on an LTL truck making six stops across town. You know a time-critical part shouldn’t sit in a parcel network built around two-to-five-day delivery windows. But when you’re under pressure and putting out a dozen other fires, you default to the delivery method you’ve always used and hope it works out.
It usually doesn’t. Costs spike. SLAs fall apart. Customers start asking questions you don’t want to answer.
The reality is that U.S. parcel volume hit 23.4 billion packages in 2025, with 24.6 billion on deck for 2026, and last mile delivery still accounts for 53% of total shipping costs. You don’t have room to keep forcing shipments into the wrong delivery method just because it’s convenient.
LTL, parcel, and on-demand courier each exist for a reason. The question is whether you’re using each one for the right reason. Below, we break down speed, cost, size, distance, and handling requirements so you can stop defaulting and start deciding.
LTL, or less-than-truckload, lets multiple shippers share trailer space and split the cost. You’re not paying for a full truck — only for the portion you use. The typical LTL shipment runs between 500 and 15,000 pounds of palletized freight and moves through a network of terminals before reaching its destination.
Your freight doesn’t travel point to point. A carrier picks it up, brings it to a local terminal, consolidates it with other shipments, and sends it on a linehaul to another terminal — sometimes more than one. From there, it goes out for final delivery.
Each stop means another touch. More touches mean more scheduling constraints and a higher chance of damage compared to direct routes. That’s the trade-off.
LTL pricing starts with freight class. The National Motor Freight Classification (NMFC) system assigns your shipment a class based on density, stowability, handling difficulty, and liability. Dense, easy-to-handle freight earns a lower class and a better rate. Awkward, lightweight, or fragile freight costs more.
Then come the accessorials: liftgate service, residential delivery, limited-access locations, inside delivery, reweigh and reclass fees, appointment scheduling.
LTL works best when you’re shipping two to six pallets that can move on scheduled lanes without urgent time pressure. Think multistate replenishment runs, consistent freight with stable packaging, and destinations with dock access. The cost savings come from consolidation — speed isn’t the priority.
But there’s a gray zone. Partial freight sits between parcel and full truckload, and it often ships as LTL or volume LTL, depending on density, dimensions, and urgency.
Parcel carriers like UPS and FedEx built their networks for one thing: moving individual cartons at scale. Most standard parcel services cap packages at 150 pounds, and the entire system runs on scanning, automation, and dense route coverage. Drop a box into the network, and it moves through sortation facilities alongside millions of others, landing on a delivery truck within a predictable window.
That predictability is why parcel is often the default delivery method. But defaults come with limits.
You might assume smaller packages cost less to ship. Parcel carriers don’t always agree. Dimensional weight pricing kicks in when your box takes up more space than its weight justifies. The carrier calculates what the package should weigh based on its dimensions and charges whichever number is higher.
Oversized packages get hit even harder. Once certain thresholds are crossed, surcharges stack up, and that “cheap parcel option” turns expensive fast.
Parcel networks perform best when you’re shipping lightweight cartons at high volume. E-commerce fulfillment, spare parts distribution, and ship-from-DC workflows benefit from built-in tracking and predictable transit times. The infrastructure is optimized for high volume with boxes that move cleanly through conveyors and fit neatly into delivery vans.
Problems show up when your shipment doesn’t fit this mold. A single pallet or bulky item that’s not carton-friendly triggers freight surcharges or forces a different mode entirely. Fragile or awkward products pass through multiple sortation facilities, and each handoff increases risk.
Then there’s speed. Parcel networks optimize for efficiency across millions of packages, not for your specific deadline. When “one to five days” isn’t acceptable and you need something delivered in hours, parcel shipping simply can’t flex to meet the demand.
On-demand courier service works differently from LTL or parcel. Instead of routing freight through terminals and consolidation points, a driver picks up your shipment and takes it directly to its destination. You match the vehicle to the load, whether that’s a cargo van, a box truck, or something larger, and your freight moves without the extra handoffs.
The core value is flexibility: same-day delivery when you need it, scheduled runs when you don’t. On-demand courier exists for the shipments that don’t fit LTL timelines or parcel size limits.
Suppose you’re an industrial shipper with a single pallet that needs to reach a nearby city today. LTL would route it through rigid terminal schedules and multiple touches. An on-demand courier, however, simply sends a box truck and delivers it in hours.
Retail follows the same pattern. A store stockout needs a solution today, not in three days. Promo resets and fixture deliveries have hard deadlines. BOPIS overflow and ship-from-store surges need a release valve that parcel networks can’t always provide. On-demand handles it all.
3PLs also rely on this delivery method for service recovery. When a carrier misses a cutoff or a customer demands a late delivery window, the solution is often an on-demand courier.
On-demand couriers handle the first mile as effectively as the last. Supplier-to-DC pickups, store-to-micro-fulfillment transfers, and returns consolidation all benefit from direct service without waiting on scheduled networks.
Milk runs take this even further. One vehicle makes multiple pickups, then delivers everything as a single consolidated drop. You get the efficiency of consolidated volume with the speed and control of direct delivery.
On-demand courier service often competes directly with LTL for shipments in the gray zone between parcel and truckload. When you need speed, fewer touches, or controlled handling for fragile and high-value freight, point-to-point delivery outperforms a hub-and-spoke network.
The per-trip cost may look higher at first. But once you account for accessorial fees, damage risk, and time delays that come with traditional LTL, on-demand starts looking like the more practical delivery method.
You’ve got three delivery options. The question is which one earns the job. Run each shipment through these five filters, and the right choice usually becomes obvious.
The best delivery method depends on what you’re shipping and when it needs to arrive. Now you know why. Match the shipment to the method that fits, and very quickly, you’ll stop paying for mismatches that never made sense in the first place.
At FRAYT, we step in where parcel and LTL fall short. When you need same-day or scheduled capacity for first mile pickups, middle mile delivery, or final mile logistics, our network of 45,000+ drivers across 150+ U.S. markets gives you rightsized vehicles and pay-as-you-ship flexibility — without the terminal schedules, accessorial surprises, or long-term commitments. Think of us as your LTL alternative for freight that can’t wait, and your safety net when cutoffs get missed or volume spikes out of nowhere.
Sign up with FRAYT and see the benefits of an on-demand platform.