Your customers expect timely updates and immediate answers – talking to a ChatBot or waiting until the next business day can create massive challenges.
Lengthy Delays. Slow response times mean issues aren’t being addressed in real-time, leading to extensive delivery delays. You need access to a team that can solve problems now.
Operational Inefficiency. Making repeated calls for updates is a drain on your operations team and a poor use of their time. You need answers on the first call.
Disgruntled Customers. An inability to give customers accurate, real-time information on their orders will inevitably leave them frustrated. You need real-time updates to keep them happy.
FRAYT gives you access to a US-based operations support team for real-time updates and exception management to keep your deliveries on track and your customers happy.
Get a support team that is available 24 hours a day, 7 days a week, ready to assist with concerns and questions whenever they come up.
Our team provides immediate assistance when issues arise – proactively solving problems and handling exceptions to ensure a seamless delivery experience.
Our support team is based in the US, ensuring clear communication, familiarity with domestic shipping processes, and culturally aware service. English and
Quick resolution of issues significantly improves the customer experience and fosters brand loyalty.
Keep last mile delivery operations running smoothly, even during non-business hours or on holidays.
Know that support is always available when you need it – so you can rest easy and focus on building your business.
Our platform supports the delivery services you need to meet growing customer expectations while streamlining processes and reducing costs.
Choose your driver from our expansive marketplace for the ultimate shipping experience.
Need it delivered fast? Pick up within 59 minutes of your order being placed, guaranteed.
Have more time? Schedule your deliveries in advance to ensure punctual delivery at the best price.
Group multiple deliveries based on location or delivery time for maximum efficiency, reduced costs, and improved environmental sustainability.
Augment your fleet with our vehicles to meet peak demand times or handle the overflow.
Optimize your delivery capacity to meet fluctuating demand with easy-to-use planning tools.
IT backlogs don’t have to slow down onboarding. While your team works with FRAYT on API integration, FRAYT CSV uploads allow you to immediately improve productivity.
Pickup time, guaranteed
Owner/Operator Drivers in Our Network
Driver-delivery match rate
Once you sign up for a free FRAYT account, you unlock access to the most intuitive On-Demand Delivery Platform out there. Place deliveries in minutes and get back to your day.
Provide us with locations and dimensions and get pricing before posting your delivery.
Our platform will match you with an experienced FRAYT Driver in your area.
Should any issues arise, FRAYT Support will be available every step of the way to ensure an optimal experience for you and your customers.
Trace deliveries from pickup to drop-off with live updates with the option to share alerts & confirmation with your customers.
FRAYT offers coast-to-coast delivery coverage in most major U.S. markets. Don’t see your city? Don’t worry – we are rapidly expanding our nationwide network. Customer requests are one of the most common ways we build out coverage. Shoot us a message, and we will gladly take a look!