an operational support specialist handles a call

Get Updates Now – From Real People in Real Time

US-based last mile delivery support, available day or night for every shipment.

Sick of Waiting for Critical Delivery Updates?

Your customers expect timely updates and immediate answers – talking to a ChatBot or waiting until the next business day can create massive challenges.

Lengthy Delays. Slow response times mean issues aren’t being addressed in real-time, leading to extensive delivery delays. You need access to a team that can solve problems now.

Operational Inefficiency. Making repeated calls for updates is a drain on your operations team and a poor use of their time. You need answers on the first call.

Disgruntled Customers. An inability to give customers accurate, real-time information on their orders will inevitably leave them frustrated. You need real-time updates to keep them happy.

The Power of 24/7 Last Mile Support

FRAYT gives you access to a US-based operations support team for real-time updates and exception management to keep your deliveries on track and your customers happy.

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Round-the-Clock Availability

Get a support team that is available 24 hours a day, 7 days a week, ready to assist with concerns and questions whenever they come up.

exception management

Exception Management

Our team provides immediate assistance when issues arise – proactively solving problems and handling exceptions to ensure a seamless delivery experience.

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Dedicated US-based Team

Our support team is based in the US, ensuring clear communication, familiarity with domestic shipping processes, and culturally aware service. English and

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Customer Satisfaction

Quick resolution of issues significantly improves the customer experience and fosters brand loyalty.

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Business Continuity

Keep last mile delivery operations running smoothly, even during non-business hours or on holidays.

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Peace of Mind

Know that support is always available when you need it – so you can rest easy and focus on building your business.

Last Mile Delivery Has Never Been Easier

Our platform supports the delivery services you need to meet growing customer expectations while streamlining processes and reducing costs.

Preferred Driver Program

Choose your driver from our expansive marketplace for the ultimate shipping experience.

DASH Express Service

Need it delivered fast? Pick up within 59 minutes of your order being placed, guaranteed.

Scheduled Deliveries

Have more time? Schedule your deliveries in advance to ensure punctual delivery at the best price.

Batch Routing

Group multiple deliveries based on location or delivery time for maximum efficiency, reduced costs, and improved environmental sustainability.

Fleet Augmentation

Augment your fleet with our vehicles to meet peak demand times or handle the overflow.

Capacity Planning

Optimize your delivery capacity to meet fluctuating demand with easy-to-use planning tools.

CSV Uploads

IT backlogs don’t have to slow down onboarding. While your team works with FRAYT on API integration, FRAYT CSV uploads allow you to immediately improve productivity.

FRAYT Vehicle Options

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Car

Transport smaller HVAC, auto or plumbing parts, tools, paint cans and other products.

Midsize

Transport longer items like appliances, lumber, or other materials.

Pickup Truck

Transport up to 1-2 pallets, with beds ranging from 4ft to 8ft.

Cargo Van

Transport larger quantities of things like building materials, signage, tables, and lighting.

Box Truck

Transport up to 10 pallets, construction material, or 4+ big box items. Lift gates available.
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<1 HR

Pickup time, guaranteed

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20,000+

Owner/Operator Drivers in Our Network

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99%

Driver-delivery match rate

Trusted Companies Trust FRAYT

    KrogerSherwin WilliamsWescoFirestoneThe Tile ShopeFern

    What Our Customers Are Saying

      Motion Industries
      “Getting matched with a FRAYT Driver for customer deliveries takes 2 minutes. It lets me offer same day delivery like Amazon Prime, easily.”
      Wesco
      “Using FRAYT gives me one less thing to worry about during my work day. I know that every item will be delivered quickly and efficiently. I love being able to communicate easily with support staff, and work with the same rotation of reliable drivers.”
      The Tile Shop
      “The thing I like most about FRAYT is the good communication. I work with the same 10 drivers and have established a beneficial routine. It’s the most intuitive & reliable on-demand delivery platform.“
      See how companies are using FRAYT.
      Case Studies
      A shipping cargo van driving down a less than busy metropolitan street

      Leading the Way in Reliable Middle and Last Mile Delivery for Your Industry

      We understand that no two businesses are alike and cater last mile solutions to fit your industry’s needs and specifications.

      Getting Started with FRAYT

      Once you sign up for a free FRAYT account, you unlock access to the most intuitive On-Demand Delivery Platform out there. Place deliveries in minutes and get back to your day.

      A tablet device displaying a dashboard on the Frayt app

      STEP 1: Get an Instant Quote

      Provide us with locations and dimensions and get pricing before posting your delivery.

      STEP 2: Place Your Delivery

      Our platform will match you with an experienced FRAYT Driver in your area.

      Should any issues arise, FRAYT Support will be available every step of the way to ensure an optimal experience for you and your customers.

      STEP 3: Track in Real Time

      Trace deliveries from pickup to drop-off with live updates with the option to share alerts & confirmation with your customers.

      FRAYT Delivery Markets

      FRAYT offers coast-to-coast delivery coverage in most major U.S. markets. Don’t see your city? Don’t worry – we are rapidly expanding our nationwide network. Customer requests are one of the most common ways we build out coverage. Shoot us a message, and we will gladly take a look!

      Atlanta
      ,
      GA
      Austin
      ,
      TX
      Bakersfield
      ,
      CA
      Baltimore
      ,
      MD
      Birmingham
      ,
      AL
      Boston
      ,
      MA
      Canton
      ,
      OH
      Charlotte
      ,
      NC
      Chicago
      ,
      IL
      Chula Vista
      ,
      CA
      Cincinnati
      ,
      OH
      Cleveland
      ,
      OH
      Colorado Springs
      ,
      CO
      Columbus
      ,
      OH
      Dallas
      ,
      TX
      Dayton
      ,
      OH
      Denver
      ,
      CO
      Detroit
      ,
      MI
      Durham
      ,
      NC
      Fort Myers
      ,
      FL
      Fort Wayne
      ,
      IN
      Fresno
      ,
      CA
      Greenville
      ,
      SC
      Houston
      ,
      TX
      Huntsville
      ,
      AL
      Indianapolis
      ,
      IN
      Jacksonville
      ,
      FL
      Kansas City
      ,
      KS
      Kansas City
      ,
      MO
      Las Vegas
      ,
      NV
      Lexington
      ,
      KY
      Little Rock
      ,
      AR
      Los Angeles
      ,
      CA
      Louisville
      ,
      KY
      Memphis
      ,
      TN
      Miami
      ,
      FL
      Milwaukee
      ,
      WI
      Minneapolis
      ,
      MN
      Mobile
      ,
      AL
      Montgomery
      ,
      AL
      Nashville
      ,
      TN
      New Orleans
      ,
      LA
      New York
      ,
      NY
      Oklahoma City
      ,
      OK
      Ontario
      ,
      CA
      Orlando
      ,
      FL
      Philadelphia
      ,
      PA
      Phoenix
      ,
      AZ
      Pittsburgh
      ,
      PA
      Portland
      ,
      OR
      Raleigh
      ,
      NC
      Salt Lake City
      ,
      UT
      San Antonio
      ,
      TX
      San Bernardino
      ,
      CA
      San Francisco Bay Area
      ,
      CA
      San Jose
      ,
      CA
      Tampa
      ,
      FL
      Tulsa
      ,
      OK
      Virginia Beach
      ,
      VA
      Washington
      ,
      DC
      A package successfully being delivered at a location