Retail

After three years of rock-bottom rates and carrier bloodletting, the trucking market gave small fleets and owner-operators a Christmas present worth celebrating during 2025’s peak retail season.

Chaos breeds opportunity, and the freight world’s current mess proves it. While shippers pull their hair out over tariffs and trade tensions, third-party logistics providers just stumbled into their biggest break in decades.

3PLs without visibility risk losing sight of shipments, leading to missed delivery windows and frustrated customers. A lack of visibility creates supply chain-wide chaos during peak season…

Peak retail seasons are more plentiful and complex than ever before. When retail businesses establish scalable last mile delivery services, they are better able to manage those complexities while also meeting consumer expectations.

Most supply chain professionals say that a “seamless delivery” experience is “very or extremely” important to providing a competitive edge. But how can you create a retail delivery experience that matches growing consumer expectations?

Last mile delivery is an opportunity for retail businesses everywhere. When you master last mile delivery, you lower costs, create efficiencies, delight customers, and create an advantage over your competitors. These 12 last mile delivery best practices are the perfect place to start.

The same-day delivery model means getting items directly from you to your customers locally, and without an expensive middle man prone to delays. By addressing typical last mile delivery issues, you can get items to your customers more quickly than ever before.

Roughly 65% of American households have an Amazon Prime Account. Perhaps the most differentiating aspect (and why most people pay their yearly or monthly dues) of their offerings is the same or next-day delivery.